Terms of Service

Last updated: March 2026

Acceptance

By downloading, installing, or using Veraxi ("the App"), you agree to be bound by these Terms of Service. If you do not agree, do not use the App.

Description of Service

Veraxi provides a real-time identity verification tool that allows trusted contacts to confirm each other's identity over a phone call using time-limited, cryptographically random verification phrases. The service is designed to help protect against phone scams and social engineering.

Not a Substitute for Emergency Services

Veraxi is not an emergency service and is not a substitute for calling 911 or your local emergency number.

The distress / panic-word feature is designed to alert trusted contacts and is provided on a best-effort basis. Notification delivery depends on third-party services (Apple Push Notifications, Google Firebase Cloud Messaging) and is not guaranteed. In any emergency, call 911 (or your local emergency number) directly.

Acceptable Use

You agree not to:

Subscription & Free Tier

Free tier: up to 2 connections and 5 verifications per day at no cost.

Premium: unlimited connections and verifications, billed monthly or annually through the App Store (iOS) or Google Play (Android). Subscription terms, pricing, and free trial eligibility are set by Apple and Google and displayed at the time of purchase. All sales are final; refunds are handled by the respective platform per their policies.

Subscriptions auto-renew unless cancelled at least 24 hours before the renewal date via your App Store or Google Play account settings.

Intellectual Property

All content, branding, and code within Veraxi are owned by or licensed to us. You are granted a limited, non-exclusive, non-transferable licence to use the App for personal, non-commercial purposes.

Limitation of Liability

To the maximum extent permitted by law, Veraxi and its developers are not liable for any indirect, incidental, or consequential damages arising from your use of the App, including but not limited to failed notifications, missed distress alerts, or any harm resulting from unauthorized access to your account.

Termination

We reserve the right to suspend or terminate accounts that violate these Terms. You may delete your account at any time from the Profile screen.

Changes to Terms

We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Contact

Questions about these Terms?
Email: support@veraxi.app